As we use crowd-sourced delivery drivers, it can often be very difficult to cancel a delivery as most of the time our drivers will have already set off to buy the items.
If the order urgently needs cancelling you can phone one of our customer service team on 01625 800288 as soon as possible so we can try to contact the driver to cancel the order. The sooner you do this, the more chance we have of cancelling the order.
Comments
1 comment
Was recommended to use beelivery but I have been messed around now for hours saying there are active drivers but it's not being sent to me I will not be recommending this to anyone
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